Legal — Privacy Policy
dha77 Privacy Policy
Your privacy matters to dha77. This policy explains how we collect, use, store, and protect the personal data of players across Bangladesh.
Overview
Introduction and Scope
dha77 is committed to protecting the privacy and personal data of every player who registers and plays on our platform. This Privacy Policy sets out in detail how dha77 collects, processes, stores, uses, and safeguards personal information provided by players in Bangladesh and any other jurisdiction where dha77 is accessible. By registering an account on dha77, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Privacy Policy applies to all personal data dha77 holds about you, regardless of whether it was collected via our website, mobile application, customer support channels, or payment processing partners. This policy should be read alongside our Terms & Conditions, which govern your use of the dha77 platform. If you have any questions about how dha77 handles your data, contact us at [email protected].
Data Collection
What Personal Data We Collect
dha77 collects personal data that is necessary to provide a safe, compliant, and personalised gaming experience. The categories of personal data we collect are described below. We collect only what is reasonably necessary for the purposes stated in this policy.
When you create a dha77 account, we collect your full name, date of birth, residential address in Bangladesh (including district, division, and postal code), email address, and mobile phone number. We also collect a copy of your government-issued National ID card or passport as part of our KYC verification process to confirm your identity and confirm that you meet the 21+ age requirement.
To process deposits and withdrawals, dha77 collects details of the payment methods you use, including mobile wallet identifiers (bKash, Nagad, Rocket, Upay), bank account numbers (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), and transaction reference numbers. dha77 does not store full card numbers or mobile banking PINs. Payment data is handled in accordance with applicable security standards.
dha77 automatically records data related to your use of the platform, including the games you play, bet amounts, win and loss history, session duration, the pages you visit on our platform, and the features you interact with. This data is used to personalise your experience, detect problem gaming patterns, and ensure the integrity of the platform.
dha77 collects technical data about the device and network you use to access the platform, including your IP address, device type and model, operating system version, browser type, and mobile carrier. This data is used for security monitoring, fraud detection, and to ensure the platform performs correctly across different devices and network conditions common in Bangladesh.
Data Use
How dha77 Uses Your Personal Data
dha77 processes your personal data only for legitimate, clearly defined purposes. We do not sell your personal data to third parties under any circumstances. The primary purposes for which dha77 uses your data are detailed below.
We use your identity and contact data to verify your age and identity during KYC, authenticate your login sessions, detect and prevent unauthorised account access, and to send security alerts when suspicious activity is detected on your account.
Your financial data is used solely to process your deposits and withdrawals via bKash, Nagad, Rocket, and supported bank channels, to verify that payment methods belong to you, and to maintain accurate transaction records for your account history and for audit purposes.
dha77 uses your identity, payment, gaming, and technical data together to detect and investigate suspicious activity, money laundering attempts, multi-accounting, and bonus abuse. We apply Anti-Money Laundering (AML) monitoring as part of our compliance obligations. Where evidence of fraud or financial crime is identified, dha77 may share relevant data with Bangladeshi law enforcement.
Aggregated, anonymised gaming and behavioural data is used to analyse how players interact with the dha77 platform, identify technical issues, and improve the game library, user interface, and promotional offers. This data is processed in aggregate form and is not linked back to individual player identities.
With your consent, dha77 may use your contact details (mobile number and email) to send you information about bonuses, promotions, and seasonal offers — such as those tied to Eid, BPL season, or T20 World Cup campaigns. You may opt out of marketing communications at any time by contacting [email protected] or updating your communication preferences in account settings.
dha77 may process and retain your personal data where required to comply with applicable Bangladeshi laws, respond to lawful requests from government authorities, enforce our Terms & Conditions, or defend legal claims. This includes retaining transaction records and KYC documentation for the statutory minimum retention periods required under applicable regulations.
Data Sharing
Who We Share Your Data With
dha77 does not sell, rent, or trade your personal data. We share your personal data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose. All third-party service providers who receive your data are contractually required to process it only for the specific purposes for which it was shared and to maintain appropriate security standards.
Your data may be shared with: (a) payment processing partners (bKash, Nagad, Rocket, and supported banks) solely to process your transactions; (b) identity verification and KYC service providers to confirm your identity documents; (c) game software providers (Evolution Gaming, Pragmatic Play, Spribe, and others) to the extent necessary to deliver game services; (d) IT infrastructure and cloud hosting providers who support the technical operation of the platform; and (e) Bangladeshi law enforcement or regulatory authorities where we are legally required to do so.
Cookies
Cookies and Tracking Technologies
dha77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and collect anonymised analytics data. The table below summarises the types of cookies dha77 uses and their purpose.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Essential / Session | Required for the platform to function. Maintains your login session, remembers your language preference, and keeps your account secure during active use. | Session / deleted on logout |
| Analytics | Collects anonymised data on how players navigate and use the platform, helping dha77 identify technical issues and improve the user experience. | Up to 12 months |
| Preference | Stores your platform settings such as display preferences and notification choices so you do not need to reconfigure them on each visit. | Up to 6 months |
You may disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the dha77 platform, including the ability to stay logged in. dha77 does not use cookies to track your activity outside of the dha77 platform or to deliver third-party advertising.
Security
How We Protect Your Personal Data
dha77 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. All data transmitted between your device and the dha77 platform is encrypted using SSL/TLS protocols. Sensitive data at rest — including identity documents and payment details — is stored in encrypted form on secured servers.
Access to your personal data within dha77 is restricted to authorised personnel who require it to perform their job functions, and is governed by strict internal access controls. dha77 conducts periodic security assessments and keeps its security infrastructure updated to address evolving threats. Despite these measures, no online platform can guarantee absolute security, and dha77 encourages all players to use strong, unique passwords and to enable any available two-factor authentication features on their accounts.
Your Rights
Your Data Rights as a dha77 Player
dha77 respects your right to control your personal data. As a registered player, you have the following rights with respect to the personal data dha77 holds about you. To exercise any of these rights, submit a written request to [email protected]. dha77 will respond to verified requests within 30 days.
You have the right to request a copy of the personal data dha77 holds about you, including the categories of data, the purposes for which it is processed, and details of any third parties with whom it has been shared. dha77 will provide this information in a clear, readable format within 30 days of receiving your verified request.
If any personal data dha77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update certain information — such as your contact details — directly through your account settings. For corrections to identity or KYC data, contact [email protected] with supporting documentation.
You may request that dha77 delete your personal data. Please note that this right is not absolute — dha77 is required by law to retain certain data (such as transaction records and KYC documentation) for minimum statutory periods even after account closure. Where deletion is possible, dha77 will action your request within 30 days of verification.
Where dha77 processes your data on the basis of your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal. To withdraw consent, update your communication preferences in account settings or contact [email protected].
Data Retention
How Long We Keep Your Data
dha77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Active player accounts are retained for the duration of the account relationship. Following account closure, dha77 retains core identity and transaction data for a minimum of 5 years as required by applicable anti-money laundering and financial record-keeping regulations in Bangladesh.
Marketing communication preferences and non-essential analytics data are deleted or anonymised within 12 months of the last relevant activity or upon opt-out, whichever is earlier. Technical logs (IP addresses, device logs) used for security purposes are retained for a maximum of 24 months. When data is no longer required, dha77 deletes or anonymises it using secure data destruction methods.
Minors
Children and Underage Players
The dha77 platform is strictly for adults aged 21 and above. dha77 does not knowingly collect personal data from individuals under the age of 21. During registration and KYC verification, dha77 takes active steps to confirm that players meet the minimum age requirement. If dha77 discovers that personal data has been collected from a person under the age of 21, we will immediately close the account, delete the data, and — where required — report the matter to the appropriate authorities.
Policy Updates
Changes to This Privacy Policy
dha77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will post a notice on the dha77 homepage and update the effective date shown at the top of this policy. We encourage you to review this policy periodically so that you remain informed about how dha77 protects your personal data.
Your continued use of the dha77 platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated Privacy Policy, you must stop using the platform and contact [email protected] to request account closure. The current version of the Privacy Policy is always accessible at dha77.org/privacy-policy.
Your Privacy Is Our Priority
Have questions about how dha77 handles your data? Our FAQ page covers common privacy queries. You can also explore the platform with confidence knowing your data is protected by SSL encryption and handled with full discretion.
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